Browse the on-premises installation guide about setting up, upgrading and troubleshooting the server Model
External lookup - connect with an exterior service and query for person infomation, that can be revealed within a popup suitable inside of a ticket
iOS application + Android application + Cellular Net UI - absolutely free cellular apps as well as the mobile-optimized World wide web-UI that actually works on any display through a cellular browser.
The Jitterbit brand next to the Harmony Portal menu is existing on each and every page and clicking it returns you on the Harmony landing page.
We surveyed one hundred+ enterprises across industries and departments to Learn how organizations are prioritizing LCAP.
Very potent macro recorder Macro Recorder can discover pictures over a monitor, detect whenever a window variations It can be situation and so on. Macro Recorder includes whole windows-shell integration and scheduling. Macros might be edited with the designed-in full-highlighted editor.
Total list of options Look at the tip-user guide along with the set up docs for admins Helpdesk capabilities
Observe: To roll with these capabilities, You'll have the SaaS Model as they call for a further server for your Python code. But hey, on-premise prospects can nevertheless receive a flavor with fundamental ChatGPT integration working with their particular OpenAI API vital.
Categorizing and Tagging tickets - assign tickets to unique classes and assign default brokers to classes.
To find out a summary of the most up-to-date release highlights, click on the disclosure triangle beside your identify and select What is New. This opens a separate tab on Good results Central summarizing new launch options, enhancements, and modifications. Thorough launch notes are offered below Release Notes.
Or perhaps a person might also submit a assistance ticket without the need of logging in if this element is enabled with the helpdesk administrator.
For builders and clients who want more extensibility we offer a properly-documented API that you can use to add custom made features.
This is certainly an early phase experiment, a evidence of concept if you are going to. It might not get the job done in Firefox or if each both you and your counterparty are behind symmatric NATs. It need to function nevertheless, but you will find often some serious planet eventualities in which it will never...
Automation/macros motor - Put in place sophisticated workflows jita bet utilizing our straightforward "if this - do this" engine. Here's an instance cause-action: "In case the ticket will become overdue send out an HTTP-request to an external URL"