That you are redirected for the Harmony Portal landing web site in all open windows and tabs in the identical browser application or browser mode in which you transformed the password.
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To modify the Lively organization within the Harmony Portal, simply click the Corporation dropdown and choose A different Business:
The Jitterbit emblem close to the Harmony Portal menu is existing on each and every webpage and clicking it returns you to your Harmony landing site.
Stuck in per week-prolonged chat about a tech snag? A click, and you will get a neat summary on the convo, serving to you bounce into action speedily.
Once the playback is concluded I am able to hit "Perform all over again" to Enjoy the macro once again or strike "cease" to return to the principle window.
The designed-in automation motor can result in sure actions in reaction to predefined program functions. Firms can utilize it to make a number of automation options: from triggering basic SLA deadline alerts - to complex tasks like creating Innovative chatbots.
Having said that, absolutely nothing is going to be sent to your customer Unless of course a technician decides to make it happen. There is no threat of leaking any non-public information without having an explicit consent from one of one's personnel.
Hosted or self-hosted - virtually all our buyers choose the "SaaS" version, but quite a few IT departments desire getting an "on-premises" Variation operating on their servers.
You can manually log out in the Harmony Portal. If you don't log out, the Harmony Portal will automatically log you out just after four several hours of inactivity. The 4 several hours of inactivity is based over the consumer details saved in the browser's nearby storage.
The ticket list updates in actual-time. You do not at any time really need to refresh the webpage - the information is usually current, exhibiting convenient popups as new tickets arrive.
For developers and clients who want a lot more extensibility we provide a perfectly-documented API which you can use to include customized options.
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A client makes a ticket using the self-assistance portal, the live-chat widget on your internet site or by sending an e-mail to the assist mailbox.